Pastel Pines FAQs
Wholesale accounts are available to verified businesses including retailers, boutiques, spas, online stores, interior designers, and gift shops. A valid ABN and resale details is required.
Our minimum wholesale order value is AUD $350 (ex GST and freight). This threshold remains fixed, even when promotional offers or discounts are applied.
Simply register for wholesale access via our login/register page. Once approved, you’ll receive access to wholesale pricing and ordering. Should you have any trouble registering please contact us on sales@pastelpines.com
All Pastel Pines home fragrance products are manufactured in our factory located in South Windsor, NSW, Australia.
Yes. We specialise in private-label manufacturing for candles, diffusers, room sprays, essential oils, pot pourri and more. Minimum order quantities apply. Please refer to the Private Labelling page on our website for more information.
Our typical lead time is approximately 5-7 working days, depending on product type and order size.
Yes. We welcome international wholesale enquiries. Please contact our sales team with your region and requirements.
We provide catalogues, product images, scent descriptions, pricing support, and merchandising guidance to help you present our products to your customers.
Our team is here to assist with wholesale enquiries, product details or private-label information.
Email: sales@pastelpines.com Phone: (02) 4577 7111
Our office is open Monday to Friday from 8am to 4.30pm.